Company cuts costs by replacing 60-strong writing team with AI

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A sizzling potato: CEOs, bosses, and the those that make the know-how like to guarantee folks that synthetic intelligence is not going to interchange everybody’s jobs; it is going to merely increase them – working alongside people to make life simpler. But we preserve listening to tales just like the one a couple of author whose employer fired his 60-person staff and changed them with an AI.

A author utilizing the pseudonym Benjamin Miller advised the BBC that his firm wished to make use of AI to chop prices in early 2023. He led a staff of greater than 60 writers and editors who revealed weblog posts and articles to advertise a tech firm that packages and resells information.

The brand new workflow concerned feeding headlines into an AI mannequin that may generate an overview primarily based on the title. The writing staff would then create articles primarily based on these concepts, quite than arising with their very own, with Miller modifying the ultimate items.

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That may sound just like the definition of AI working alongside people, however issues inevitably modified.

It wasn’t lengthy earlier than bosses determined that ChatGPT ought to write the articles of their entirety, resulting in most of Miller’s staff being fired. Those that have been left had the duty of creating the chatbot’s textual content sound extra human-like.

Finally, Miller was the one human worker left on the staff. The duty of creating AI-generated content material sound prefer it got here from a human was right down to him alone.

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“Impulsively I used to be simply doing everybody’s job,” he stated. “It was extra modifying than I needed to do with human writers, however it was at all times the very same sorts of edits. The actual drawback was it was simply so repetitive and boring. It began to really feel like I used to be the robotic.”

A number of months later, the corporate determined that not even Miller was wanted. The ironic twist within the story is that the very best work he may discover was at a tech agency referred to as Undetectable AI, which builds software program to make AI writing tougher to determine.

Miller’s ultimate touch upon the matter will seemingly resonated with those that consider in Lifeless Web idea. “I contributed to a whole lot of the rubbish that is filling the web and destroying it,” he stated. “No person was even studying these items by the point I left as a result of it is simply trash.”

Regardless of the hallucinations, questionable high quality, and public anger at its use, extra corporations are utilizing generative AI to interchange people. Only a few positions are 100% secure, with everybody from software program engineers and IT technicians to name heart brokers and directors probably in danger. It is led to requires a common primary revenue to assist alleviate the impression on society as a complete.

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